Usability and the Mobile Web

by Prof. Junior Tidal

Prof. Junior Tidal, Multimedia & Web Services Librarian, recently published a book entitled “Usability and the Mobile Web: A LITA Guide” published under the American Libraries Association TechSource imprint. Usability is the measurement of how well a website functions to support users in efficiently finding and retrieving  information. The guide uses several examples that have driven the Ursula C. Schwerin Library website’s usability testing. The Library Information Technology Association (LITA) Guides provide information on emerging technologies applicable to libraries.

The book examines various aspects of mobile web usability. This includes a survey of devices, the concept of the mobile context, defining and differentiating mobile apps, websites, and hybrids, and the programming languages and frameworks to create these systems. The guide also provides sample usability tests, including scripts, consent forms, and analysis matrices. Readers will also learn how to apply usability testing data to make more effective user-centered designed websites.

The book is available at the Ursula C. Schwerin Library.


Source: Newsletter

City Tech Library Faculty Scholarship

Compiled by Prof. Monica Berger

Here are some of our recent publications and presentations:

NORA ALAMEIDA
Almeida, N. (2015, Feb). MOOCs as Microcosm: Rethinking Knowledge Production & Dissemination. Presentation at the Electronic Resources and Libraries Conference, Austin, TX. http://cityte.ch/l7
Almeida, N. (2014). Possible Futures: E-Reserves, Decentralization, and Collaboration. Journal Of Interlibrary Loan, Document Delivery & Electronic Reserves, 24(3/4), 77-89.

MONICA BERGER
Berger, Monica, and Jill Cirasella. “Beyond Beall’s List: Better Understanding Predatory Publishers.” College & Research Libraries News 76.3 (2015): 132-5. <http://crln.acrl.org/content/76/3/132.long>

Berger, Monica. “My Not so-Secret Life as a Rock and Roll Librarian.” LACUNY News 33:2, Dec. 2014. <http://lacuny.org/news/winter14/articles/my-not-so-secret-life-as-a-rock-and-roll-librarian/>.

Presentations:
Berger, Monica. “On Being a Rock and Roll Librarian,” Grace-Ellen McCrann Memorial Lectures, Library Association of the City University of New York, New York, NY, December 11, 2014.

Berger, Monica. “What is Publication Quality? Generating Conversations,” Library Association of the City University of New York, Scholarly Communications Roundtable, May 7, 2015.

IAN BEILIN AND ANNE LEONARD
Ian Beilin and Anne Leonard co-facilitated a roundtable discussion, “Sharing Strategies for Engaging Students in a Critical Information Literacy Approach to Library Instruction,” at the Association of College and Research Libraries Conference in Portland, OR in March.

CAILEAN COONEY
Cooney, C., Gold, M., Smyth, P., and Zweibel, S. (2015, January). DH Box: a push-button digital humanities laboratory. Presented at the METRO annual conference, Baruch College, New York, NY.
http://zweibel.net/presentations/dhboxCUNYIT.html#/

MAURA SMALE
Regalado, M., and Smale, M. A. (forthcoming, November 2015). “I am more productive in the library because it’s quiet:” Commuter Students in the College Library. College & Research Libraries. Retrieved from http://crl.acrl.org/content/early/2015/02/05/crl14-696.full.pdf+html

Rosen, J. R., and Smale, M. A. (2015). Open Digital Pedagogy = Critical Pedagogy. Hybrid Pedagogy. Retrieved from http://www.hybridpedagogy.com/journal/open-digital-pedagogy-critical-pedagogy/

Presentations:

Lanclos, D., Smale, M. A., Asher, A., Regalado, M., and Gourlay, L. (2015, March). The topography of learning: Using cognitive mapping to evolve and innovate in the academic library. Panel presented at the Association of College & Research Libraries 2015 National Conference, Portland, OR.

Regalado, M., Smale, M. A., and Albarillo, F. (2015, March). Assessment in focus: Conducting effective interviews and focus groups, workshop at the Metropolitan New York Library Council, NY.

Smale, M. A., and Regalado, M. (2014, October). “Anytime I’m on the train, I would just type it up:” Commuter Students Using Technology, keynote at the York College Symposium on Teaching and Learning with Technology, NY.

JUNIOR TIDAL
Tidal, J. (2015). Usability and the Mobile Web: A LITA Guide. Chicago: American Libraries Association, TechSource.

Presentations:
Tidal, J. (2015). One Site to Rule Them All: Usability Testing of a Responsively Designed Library Website. Presented at the Academic Research and College Libraries Conference, Portland, OR.

Tidal, J., Zweibel, S. (2015). Bootstrap Basics. Presented at the LACUNY Emerging Technologies Committee Workshop, New York, NY.

King, E., Klish, H., Miller, D. Tidal, J. (2015). Decoding Code Words. Presented at the American Libraries Association Midwinter Meeting: LITA/ALCTS Joint Interest Group: Library Code Year, Chicago, IL.


Source: Newsletter

One Search: City Tech Library’s New Discovery Tool for Books, Articles and Media

By Cailean Cooney
 
OneSearch is a powerful new discovery application that searches across most of the Library’s resources (including the CUNY Catalog and library databases) through a single portal. CUNY Central’s Office of Library Services made the initial beta version available in September, and we incorporated OneSearch on to our Library’s website this October.

OneSearch is a great resource with which to begin research because it searches many parts of the library collection simultaneously (we still recommend going directly to library databases for subject specific research). Since OneSearch results can be overwhelming, we’ve added a menu with the option to narrow a search exclusively by articles, print books, e-books, or media:
onesearch2
When viewing search results, the column on the left side of the page offers additional “facets” to narrow results by date, topic, and more:
onesearch3
OneSearch has many expanded features beyond the CUNY Catalog and displays if a book is available in the library very clearly. There is also a “Browse Shelf” option for perusing the stacks online:
onesearch4
Customizations and improvements will continue as beta development moves forward. If you encounter a bug please send feedback to the Office of Library Services by clicking the button on the bottom right corner of the OneSearch screen.
Stay tuned: at the start of the spring term, OneSearch will become a prominent fixture on the Library’s new website.
Please feel free to contact Cailean Cooney if you have any questions about OneSearch!

Interview with Prof. Paul Salisbury

Paul Salisbury - II
Paul Salisbury, Visiting Associate Professor of Business at City Tech

Interviewed by Prof. Ian Beilin

Paul Salisbury is Visiting Associate Professor in Marketing and Business Management. He is a strong advocate for library instruction as an essential part of the curriculum for all levels of study in his field. He makes sure to bring all of his classes to the Library for instruction every semester. I asked him some questions about why he believe library instruction is so important for his students.
 
IB: Please tell us a little about yourself. How long have you been teaching at City Tech? Can you tell us a little about what did you do before coming here?
 
PS: Thank you. I have been teaching at City Tech for approximately five years. Teaching is “Life 2.0” for me. I am a retired direct marketing/advertising director and data scientist. Most of my career was spent at leading direct advertising agencies or landmark New York organizations: J. Walter Thompson/Direct, Draft/FCB, Digitas, OgilvyOne, Citigroup, Conde Nast, and TIAA/CREF.
IB: Why is the library important to your teaching? What does the library offer to you and to your students?
PS: The City Tech Library is an essential resource for students and faculty. The City Tech Library business databases are a sine qua non element for the research assignments in my elective courses. The students are tasked with finding the target segments (most profitable customer groups) for selected products or services. This is a fundamental, and often challenging, project – especially when students have preconceived notions about the best customers for a particular product or service.  The clash between perceptions and reality is part of the educational experience.
Thank you for the business databases.  My students learn how to search online both efficiently and effectively.  They are overwhelmed by their search efforts using Google.
IB: What abilities do your students come away with from their library instruction sessions?
PS: By the end of the library instruction session, many of the students are beginning a productive search. You are there to help them too.  My students value your instruction.  I only hear compliments about you, and the reference librarians. You and the reference librarians are available to follow-up as well. This helps the students learn that the library is a resource, and not a task.
IB: Can you describe the value that these abilities have for your students beyond the classroom, and beyond their course of study at City Tech?
PS: The students are used to hearing me talk about the core four infrastructure of skills they need, in addition to specific career skills, for their management careers:

  • Reading
  • Writing
  • Math
  • Online Search

Each semester we arrange to have a senior industry executive visit a class. S/he will usually talk about a specific marketing project, (e.g. developing a licensing agreement between Cosmopolitan magazine and a sportswear manufacturer), and general career development issues. One regular topic is about beginning the day checking messages, then doing a search. The search is often for a project, or to maintain our expertise on a particular subject. If we develop a reputation as an expert on a subject, then we are expected to be current on the subject – both special interest material and general interest publications (e.g. The Economist, Fortune, Businessweek, and The New York Times).
IB: Is there anything you’d like to see more in City Tech Library?
PS: I would love to see access to more specialized material (e.g. in data sciences and fashion).
IB: What would you tell a colleague from another department to encourage them to bring their class to the library for an instruction session?
PS: The ability to search online, efficiently and effectively, is a career skill that we all need. The City Tech Library is a marvelous resource for this aspect of our education. The Library faculty and reference librarians are a superb combination of smart and nice – just what our students need. My students and I are here every semester. We do not earn customer loyalty points (lol), but the students always gain so much.

Resources of Special Interest to Classroom Faculty

By Prof. Monica Berger

For your scholarship and general reading, don’t forget that the library provides unlimited access to the New York Times via the New York Times Digital Pass. You will need to sign up following the directions provided in this earlier article from Library Liaison. Once you have created your account, you should login directly from the NY Times website. If you need access to .pdf facsimiles of the Times for historical research, try the New York Times Historical.

Did you know we have unlimited access to the Chronicle of Higher Education? Enjoy access to all the content on the Chronicle’s site without any waiting period for access.

FireShot Capture - • Statista - The Statistics Portal for Market Data, M_ - http___www.statista.com_Two special library offers that your students will love are EasyBib and Statista. EasyBib is a student-oriented tool for managing citations. EasyBib also helps students learn various aspects of writing and preparing research papers and presentations. All users need to register in order to set up an account in order to save their work. Statista  is a statistics portal integrating data and facts in diverse subjects. It includes reports, infographics, and data that can be downloaded and exported in various formats. Lastly, CREDO is a student-friendly collection of encyclopedia content that will help your students at the early stages of their research.

Don’t forget to access our resources via the library’s website for easy linking and seamless authentication from off-campus.


Source: Newsletter

Predatory Publishing: Not So Simple!

By Prof. Monica Berger
This is a shortened and updated version of a blog post that originally ran in the JustPublics@365, an initiative at the CUNY Graduate Center.
Predatory publishers have always existed in various guises. Most academics are familiar with the vanity-press style monograph publishers that exist to help authors get their work into print. Even in commercial journal publishing unethical practices are not atypical (try googling “fake Elsevier journals“).  Junket-y conferences are another face of predatory publishing.
Nefarious publishers have always existed but the new twist comes with technology. Anyone can install a free publishing platform and call themselves a journal publisher. This is great but also problematic. New “gold” open access journals can be launched easily. Some open access journals charge authors article processing charges to help cover costs. This is most common in the STEM fields where authors build these fees into their grants and/or can get funding from their universities.
As in the past, there is good money to be made on the backs of desperate and/or naïve scholars rushing towards tenure and promotion. Now the process is as simple as submitting a paper online. The requirement for article processing charges may come up front, or to a scholar’s chagrin, later in the process.
peer-review-in-a-week
Many of us first learned about predatory publishers from a New York Times piece about Jeffrey Beall, an academic librarian, and his crusade to save us from the predators by listing them on his blog. Beall’s “list” was the A to Z of what we knew about predatory publishing. And then in the fall of 2013, John Bohannon, a journalist for Science magazine caused a ruckus. He sent a deeply flawed scholarly article about a wonder drug to as many open access journals as he could identify. Many accepted the article.
Bohannon’s sting caused a firestorm, but his method was flawed. Why not also probe how many toll-access publishers would accept the article? Bohannon’s conclusions were dubious–the majority of journals in the Directory of Open Access Journals actually rejected the article and a majority on Beall’s list accepted the article. Yet in the aftermath, there has been considerable hand-wringing. The question was now:

Who is policing open access? Those creepy predatory journals are giving open access a bad name!  

In response, I recommend that everyone read “On the mark? Responses to a sting” as well as librarian Barbara Fister’s thoughtful comments on the issue.  There are also helpful organizations including OASPA, COPE, and SPARC Europe Seal for Open Access Journals in addition to the broader SPARC organization. DOAJ tightened inclusion standards after the sting and now offers a seal of approval. DOAJ removed at least 114 journals were removed from DOAJ after the Bohannon scandal.
How we can “police” predatory publishing? Our best efforts are based in green-lighting legitimate publishers–giving legitimate open access publishers a Good Open Access Housekeeping Seal of Approval. Beall’s “list” may be well-known but the public shaming does little to stop the mushrooming of predatory publishers and their ability to easily spin off so many new journals. There is no easy solution to ridding the scholarly ecosystem of predatory parasites.
It’s still too early to tell if DOAJ’s efforts will make a difference. We need much more public education about gold open access and how it differs entirely from predatory publishing.  Are predatory publishers just an expression of a transitional period and will they wither away as open access grows to the stage where it is widely understood and embraced?

City Tech Library Faculty Scholarship

Compiled by Prof. Monica Berger
Here are some of our recent publications and presentations:

IAN BEILIN
Presentations
“Integrating Critical Information Literacy Approaches into Library Instruction.” Brooklyn College, Brooklyn, NY.  25 April 2014.
“Beyond the Threshold: Conformity, Resistance and the ACLR Information Literacy Framework for Higher Education.” Barnard College, New York, NY. 31 October, 2014.
MONICA BERGER
Berger, Monica. “Tech Services on the Web: Remember the Milk; http://www. rememberthemilk com.” Technical Services Quarterly, 31:4, 414-416, (2014), DOI:10.1080/07317131.2014.943042.
Berger, Monica. “Tarnished Gold: The Tale of Bohannon, DOAJ, and the Predators.” JustPublics@365. 2014. <http://csosnowy.pressbooks.com/chapter/tarnished-gold-the-tale-of-bohannon-doaj-and-the-predators/>.
Presentations
“To Catch a Predator: How to Recognize Predatory Journals and Conferences.” CUNY Graduate Center, New York, NY. 15 November 2013.
“Get Rich Fast! Understanding Predatory Journals.” Hostos Community College, Bronx, NY. 21 March 2014. Keynote address at 1st Annual Research Day.
ANNE LEONARD
Susan E. Thomas Anne E. Leonard , (2014),”Interdisciplinary librarians: self-reported non-LIS scholarship and creative work”, Library Management, Vol. 35 Iss 8/9 pp. 547 – 557. http://dx.doi.org/10.1108/LM-02-2014-0030
MAURA SMALE
Smale, M. A., and M. Regalado. (2014). Commuter students using technology. EDUCAUSE Review Online. Retrieved from http://www.educause.edu/ero/article/commuter-students-using-technology
Edwards, C., Rosen, J., Smale, M. A., and Spevack, J. (2014). Building a place for community: City Tech’s OpenLab. Journal of Interactive Technology and Pedagogy, 5. Retrieved from http://jitp.commons.gc.cuny.edu/building-a-place-for-community/
Cohen, M., Smale, M. A., Cirasella, J., Tobar, C., and Daniels, J. (2013). Speaking As One: Supporting Open Access with Departmental Resolutions. Journal of Librarianship and Scholarly Communication 2(1), eP1099. Retrieved from http://jlsc-pub.org/jlsc/vol2/iss1/3/
Presentations
Smale, M. A., and Regalado, M. (2014, June). “I like being under those rules here:” Students using the college library. Paper presented at Reinventing Libraries, Reinventing Assessment, Baruch College, New York, NY.
Smale, M. A., and Regalado, M. (2014, May). How CUNY students create and negotiate learning spaces. Paper presented at the CUNY CUE Conference, LaGuardia Community College, Queens, NY. Slides | Notes
Smale, M. A., Bisz, J., Edwards, C., and Rosen, J. (2014, January). Modding an interdisciplinary brainstorming card game: The evolution of What’s Your Game Plan? Paper presented at the CUNY Games Festival, CUNY Graduate Center, NY.
Lanclos, D., Asher, A., Gourlay, L., Jahnke, L., Regalado, M., and Smale, M. A. (2013, November). Embedded and Engaged in Higher Education: Researching Student Entanglements with Technology. Roundtable presented at the American Anthropological Association Annual Meeting, Chicago. (Slides)
JUNIOR TIDAL
Tidal, J. (2014, forthcoming). Usability and the Mobile Web: A LITA Guide. Chicago: American Libraries Association, TechSource.
Tidal, J. (2014, forthcoming). Mobile Usability in Libraries. Presented at the Library Information Technology Association Forum, 2014, Albuquerque, NM.
Tidal, J. (2014). How to Be a Good Backup. Presented at the 2014 code4lib preconference session “Technology, Librarianship, and Gender: Moving the conversation forward,” Raleigh, NC.

Comings and Goings: News From City Tech Library

Departures and Retirements

 
SonqianProf. Songqian Lu retired at the end of the Spring 2014 semester. Songqian was Information Technology librarian at City Tech Library. She came to City Tech in 2003 and was President of the Northeast Chapter of the Chinese American Library Association (CALA) in 2007-2008.
 
 
 
PBmodJuanita Gonzalez, CUNY Accounting Assistant, and Arnita Finerson, CUNY Office Assistant, retired. Peter Benitez (right), CUNY Office Assistant, has taken a new position as Assistant Energy Analyst with CUNY Central.
 
 

 
 

Appointments


Cailean Cooney (left) was appointed Access Services Librarian, Instructor. Previously Cailean was a substitute librarian at City Tech Library (see Library Liaison’s interview with Cailean in the Spring 2014 issue).
 
 
SCmodSuraya Choudhury (right) joined City Tech Library as Library Administrative Specialist (HEA).
 
 
 
 
Araceli De Sosa, CUNY Office Assistant, joined City Tech Library in the Technical Services area (pictured below).
ADmod.
 
 
 
 
 
 

Chris Brown (below) joined the library as IT Support Assistant.CBmod

Yi-2
Yi Chen joined the City Tech Library as our first IT Associate.

 

Promotions

Anne LeonardProf. Anne Leonard (left) was promoted the rank of Associate Professor and became Coordinator of Information Literacy and Library Instruction.
 
 
 

AR

Alberto Rivera (right) was promoted to Senior College Laboratory Technician.

 
 
 
 
 

On Sabbatical Leave

 
ttmod
Prof. Tess Tobin was awarded a sabbatical leave for the fall 2014 and spring 2015 semesters.
 
 
 
 
 
Prof. Nancy Gonzalez was awarded a sabbatical leave for the spring 2014 and spring 2015 semesters.

City Tech’s New Chief Librarian Shares Her Thoughts About the Present and Future of the Library

new maura

Interviewed by Prof. Ian Beilin

IB: Before becoming Department Chair and Library Chief this semester, your title was Information Literacy (IL) and Instruction Librarian. What are some of the things you learned from your experiences in that position that you will apply to your new role?
MS: That’s a great question! The first thing that comes to my mind is flexibility. After spending a number of years out of the classroom before coming to City Tech, my position as IL and Instruction Librarian involved lots of teaching in a variety of contexts: single-session research instruction for English Composition I, advanced workshops for Honors and Emerging Scholars, the library’s three-credit course Research & Documentation for the Information Age, and faculty workshops on scholarly communications and more. My preparation for teaching has definitely improved over the years, and I’ve also learned to be more accommodating of the wide range of unplanned situations that can happen in the classroom, from technology failures to students who haven’t done the reading to questions that fall outside my personal knowledge. Increasing my flexibility has been great preparation for my new role as Chief Librarian, in which I often switch between many different kinds of tasks throughout the day or week.
I’ve also been fortunate to meet many faculty across the college in my role as IL and Instruction Librarian as I coordinated the library’s research and information literacy instruction program. I’m looking forward to ongoing collaborations with City Tech faculty in all disciplines as my library colleagues and I continue to work to support our students’ academic success.
 
IB: Can you give us a brief sketch of what your ideal City Tech Library might look like?
MS: Much of my scholarly research has involved learning more about how students do their academic work and I enjoyed bringing that experience to the library’s strategic planning committee last Spring as we developed a five-year plan for the library. It’s no secret that the library is bursting at the seams – during many weekdays every seat is filled with studying students, and we even see them sitting on the floors between the book stacks. Of course space is at a premium at City Tech, but we would value any opportunity to expand the library’s physical space for student study and research. An expansion could also allow us to offer dedicated research space for faculty.
In addition to a larger library overall, my ideal City Tech Library would include more space for students to work with technology in ways that support their research and coursework. This could take several different forms: presentation practice rooms with large screens that students could plug their laptops or devices into, laptop or other device loans for students, study areas with modular furniture that could be reconfigured for individual or group work. Plenty of electrical outlets are also a feature of my ideal library – our wired study carrels are the first to fill up with students each day.
 
IB: What do you foresee as the most immediate changes that the City Tech community can expect to see at the library over the next year?
MS: Some of the biggest changes in the library this year are in personnel. Over the summer we had several library faculty retire: in addition to Prof. Darrow Wood, our previous Chief Librarian, Information Technology Librarian Prof. Songqian Lu also retired. This Fall semester the Library’s Appointments Committee has been very focused on recruiting and hiring new faculty, which will continue into next semester when Coordinator of Reference Prof. Joan Grassano retires. We’re also hiring several new technical and support staff in the library this year.
As part of our efforts to ensure that the library meets students’ needs for academic work, this year we’re also making some small changes to the physical facility. We’ve completed a signage audit and will soon be redesigning all of the library’s signs, and are considering ways to better accommodate individual and group work, and preferences for quiet and silence.
This year Prof. Junior Tidal, our Web Services Librarian, also plans to unveil our redesigned library website. We’re all looking forward to the more user-friendly and mobile device-responsive design of the new site. We’ll also be featuring CUNY’s new discovery service – CUNY OneSearch – more prominently on the site, which makes it easier to search for books and articles in the library’s collections across multiple databases.
 
IB: What kinds of partnerships and collaborations with faculty and staff outside of the library are you interested in creating and/or nurturing?
MS: There are lots of possibilities for partnerships between library faculty and faculty and staff outside of the library. In our roles as subject specialists library faculty collaborate with faculty in other departments to strengthen collections and research instruction for students in their degree programs, and there are many opportunities to increase those collaborations. Library faculty have expertise in the evolving scholarly communications system, and we are interested in collaborating around issues of open access, publication quality, and open educational resources. As CUNY’s Office of Library Services rolls out the university-wide institutional repository next semester, City Tech library faculty look forward to working with faculty across the college to take advantage of this terrific new resource.
I’m looking forward to continuing to work with my colleagues inside and outside the library in the coming years. Thanks for the opportunity to be interviewed!

Further Reflections: Darrow Wood Looks Back and Ahead as He Retires

Darrow retirement 14

Prof. Wood speaking at his retirement party, May 22

Interviewed by Prof. Ian Beilin

IB: In our first issue of Library Liaison last spring, you talked about some of the ways that City Tech Library has changed over the last twenty-five years. On the occasion of your retirement, could you reflect on how City Tech itself has changed? What do you think are the most significant changes for the library?
 
DW: First the college: Forty years ago there was a greater emphasis on service at the college, usually implying significant leadership, but there was less of an emphasis on scholarship and/or distinction within one’s field. Today, I don’t think service has taken a back seat, at least not for most of us, but scholarship and professional development, aided and abetted by reductions in classroom faculty workload (not to mention adherence to CUNY standards) now takes up more of our time.
About thirty years ago the college developed its first baccalaureate degree, in hospitality management, and soon after we became officially a senior college authorized to offer such degrees once they were vetted and approved. At the time, when all we offered were associate degrees, many faculty voiced strong opposition. I’m happy to say that overall City Tech is less political today than it once was. It’s not pure as the driven snow – academics have too many small things to quarrel over!-  but it’s much better than it was.
Now the library. Our new physical library, opened twenty-seven years ago, and our services generally evolved independently of new developments in academic and library technology. Many librarians, perhaps most, assumed that things would always roll along smoothly, and that our field would remain somewhat stodgy.
Soon after, CUNY Central acquired, adopted, and adapted our first integrated library system (ILS). Not so many years later the Internet and other new technologies arrived. It’s been a blur of constant change ever since. Because of this, our need for folks with technical expertise and understanding is a constant.
Among our most significant changes were: going from three full time librarian catalogers and two support cataloging staff to one librarian doing this (and cataloging is only one aspect of her job) and one COA; going from no webmasters to one, a faculty librarian; going from one full-time person providing bibliographic instruction in one-shot sessions, to a host of librarians teaching students and faculty, not only in one-shot sessions but also in our three-credit course, workshops, and elsewhere; going from one librarian who spent perhaps one quarter of his time acquiring and cataloging pamphlet materials on just about every topic imaginable to none; expanding our emphasis on books to include a significant budget for periodicals, huge databases and ebooks.
Additionally, soon after our new library opened in 1987 we began to make improvements, and they keep on coming: for example, a fully electronic classroom, a screening room, a flexible modular learning space, a small Internet lab, and the relocation of our reference desk to the middle of our lower level.
Finally, we have seen CUNY Central go from taking a largely benign or hands-off position with respect to CUNY’s loose federation of librarians to one that’s relatively hands-on. It has become more supportive but concomitantly more demanding.
 
IB: Inevitably, perhaps, retirees get asked about their proudest accomplishments. In a variation of this question, what do you suppose you might look back with the most satisfaction once you’ve descended the stairs from the fourth floor of the Atrium for the last time?
DW: These aren’t my accomplishments but I’m very proud that during my time as library department chair and Chief Librarian, library faculty have:

  • Taken on challenging leadership positions within the library and elsewhere. Many have altered their career paths.
  • Led important college-wide efforts, chairing important College Council committees including the curriculum, buildings and grounds, and personnel committees as well as serving on search, promotion, and tech fee committees. They have also assumed major leadership roles developing and administrating grants such as Title V from the U.S. Department of Education for The Living Lab and Open Lab, grants from the National Endowment for the Humanities, etc.
  • Led CUNY-wide efforts, often working with CUNY Office of Library Services personnel, on projects involving assessment, electronic resources, systems, circulation, and so on.
  • Been involved with the Library Association of CUNY (LACUNY) holding offices including president, running the annual LACUNY Institute, editing its journal, building its website, etc.
  • Been involved with the CUNY Faculty Senate, such as chairmanships of important committees.
  • Received recognition for their scholarly work which ranges from a biography of a Chinese-American artist to a lengthy database on rock and roll, to work on the Civil War and Teddy Roosevelt, to an anthropological investigation of student study and library habits, to creating websites and PDAs, to working on library services to the Spanish speaking, to working on the historical mapping of commercial and other developments, and more!

In addition to these library faculty accomplishments, in terms of the college generally, I’ve tried to convince people that the best procedures, typically Robert’s Rules, produce the most democratic results, most always the best results.
Thirty-five years ago, with a small committee, I helped turn a few sheets of paper into common procedures for curriculum development at the college. This effort has been streamlined ever since and will continue to be. Thirty-three years ago, the curriculum committee held a forum on curriculum development at the college. We had an overflow audience with fifty-seven faculty attending. Afterwards, some of us actually developed curricula. As chair of the curriculum committee around 1980, I was a minor player in developing, vetting, and seeing to approval our first baccalaureate, a Bachelor of Technology in hospitality management.
I’m also happy to have worked with many faculty across the entire college, many in my last 20 years here, and I hope that I helped guide some of them down the path of meaningful college service.
 
IB: While your piece last year focused primarily on things that have changed in the library and libraries in general, could you identify the things that haven’t changed, and which you believe will remain for a long time to come?
DW: These things haven’t changed: Most librarians maintain a service mentality, sometimes to a fault. Our students come first. We pay close attention to building and maintaining solid book collections but now much less so than in the past. Facilities college-wide are inadequate but things are looking up!.
IB: What advice would you give to the next Chief of City Tech Library?
DW: Be prepared. Retire three months earlier: these last months have been hard! City Tech is where your bread is buttered, not the Office of Library Services or the Graduate Center. If you’re not bringing it back to City Tech, why are you doing it?
Pay most of your attention to being department chair. Keep the chief librarian part on the back burner.
Make time for your own scholarship or interests that may benefit the library only indirectly. As much as you can, credit everything good the library does to named library faculty or staff. Keep meetings brief, focused, and half-way fun!
 

 darrow napkin