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Business Communication for Success by Scott McLean (2015) is available for free download under a Creative Commons “Attribution-ShareAlike” license.

This class uses an Open Educational Resource (free textbook) available under a Creative Commons “Attribution-ShareAlike” license.

To access this textbook on the internet, simply click on the blue book title below:

Business Communication for Success
by Scott McLean, Arizona Western College
Pub Date: 2015
ISBN 13: 978-0-9823618-5-6

Once you are on the textbook page, be sure to bookmark it. You can read the book in your web browser or download it in multiple formats.

The entire textbook is also accessible by chapter and section below:


Chapter 1: Effective Business Communication

Chapter 2: Delivering Your Message

Chapter 3: Understanding Your Audience

Chapter 4: Effective Business Writing

Chapter 5: Writing Preparation

Chapter 6: Writing

Chapter 7: Revising and Presenting Your Writing

Chapter 8: Feedback in the Writing Process

Chapter 9: Business Writing in Action

Chapter 10: Developing Business Presentations

Chapter 11: Nonverbal Delivery

Chapter 12: Organization and Outlines

Chapter 13: Presentations to Inform

Chapter 14: Presentations to Persuade

Chapter 15: Business Presentations in Action

Chapter 16: Intrapersonal and Interpersonal Business Communication

Chapter 17: Negative News and Crisis Communication

Chapter 18: Intercultural and International Business Communication

Chapter 19: Group Communication, Teamwork, and Leadership

SOURCE URL: http://www.oercommons.org/courses/basics-of-written-business-communication/view