Business Communication for Success by Scott McLean (2015) is available for free download under a Creative Commons “Attribution-ShareAlike” license.
This class uses an Open Educational Resource (free textbook) available under a Creative Commons “Attribution-ShareAlike” license.
To access this textbook on the internet, simply click on the blue book title below:
Business Communication for Success
by Scott McLean, Arizona Western College
Pub Date: 2015
ISBN 13: 978-0-9823618-5-6
Once you are on the textbook page, be sure to bookmark it. You can read the book in your web browser or download it in multiple formats.
The entire textbook is also accessible by chapter and section below:
Contents
TABLE OF CONTENTS
Chapter 1: Effective Business Communication
Chapter 2: Delivering Your Message
Chapter 3: Understanding Your Audience
Chapter 4: Effective Business Writing
Chapter 5: Writing Preparation
Chapter 6: Writing
Chapter 7: Revising and Presenting Your Writing
Chapter 8: Feedback in the Writing Process
Chapter 9: Business Writing in Action
Chapter 10: Developing Business Presentations
Chapter 11: Nonverbal Delivery
Chapter 12: Organization and Outlines
Chapter 13: Presentations to Inform
Chapter 14: Presentations to Persuade
Chapter 15: Business Presentations in Action
Chapter 16: Intrapersonal and Interpersonal Business Communication
Chapter 17: Negative News and Crisis Communication
Chapter 18: Intercultural and International Business Communication
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- 18.1 Intercultural Communication
- 18.2 How to Understand Intercultural Communication
- 18.3 Common Cultural Characteristics
- 18.4 Divergent Cultural Characteristics
- 18.5 International Communication and the Global Marketplace
- 18.6 Styles of Management
- 18.7 The International Assignment
- 18.8 Additional Resources
Chapter 19: Group Communication, Teamwork, and Leadership
SOURCE URL: http://www.oercommons.org/courses/basics-of-written-business-communication/view
