Course Materials

Required Text

Walker, J. R. (2016). Introduction to hospitality. 7th Edition. Upper Saddle River, NJ: Prentice Hall.

 

Suggested Reading

At-a-glance statistical figures. (n.d.). Retrieved October 15, 2012, from American Hotel & Lodging Association: http://ahla.com

 

Jobs & careers. (2012, January 01). Retrieved October 15, 2012, from National Restaurant Association: http://www.restaurant.org

 

Trends and research. (2012). Retrieved October 10, 2012, from Hospitality Sales and Marketing Association International: http://www.hsmai.org

 

About world tourism organization (UNWTO). (n.d.). Retrieved October 12, 2012, from World Tourism Organization: http://www2.unwto.org/en/content/who-we-are-0

 

Brefere, L., Eich Drummond, K., & Barnes, B. (2005). So you want to be a chef? your guide to culinary careers. Hoboken, NJ: John Wiley and Sons.

 

Core values & heritage. (n.d.). Retrieved October 19 2012, from Marriott: http://www.marriott.com/culture-and-values/core-values.mi

 

Marriott, J. W., & Brown, K. A. (1997). The spirit to serve: Marriott’s way. New York, NY: Harper Collins.

 

Sandoval-Strausz, A. (2007). The hotel: an American history. New Haven, CT: Yale University Press.