This week I have officially finished training and have now started working independently from my trainers and At first it was making me really nervous to be able to handle all of this responsibility on my own but thankfully I had the other College Program members to ask questions and to help me remember how we are suppose to do certain things. Communication is a very important skill to have in the Hospitality field because without it no one would know what’s happening and what needs to get done I learned this because during one of my shifts we had a crazy amount of people walk into our doors and start to order food and it was something that was expected but not by this degree. So we started to communicate ask questions and try to figure out what went where and what tables were waiting the most and it was all going very smoothly orders were getting to their tables but unfortunately we were understaffed in the kitchen so we were having issues getting the food but non the less we kept talking to the kitchen letting them know what orders to expedite because they have waited long enough. By the end of the night we had served the giant mass of people and things started to slow down we had made it through the rush and did it with flying colors. Thankfully with the help of my coworkers I had helped efficiently and effectively with minor hiccups granted but what matters the most is that we made it through.
The avatar image if Mickey Mouse can be found on this site.
The banner image is credited to Karen Goodlad
You are about to embark on an experience that will enhance your perspective of the hospitality industry and will most definitely provide you with the tools needed to become a leader in our industry. This, however, will require a lot of work and dedication on your behalf. Because of the unique advantages that can only be learned from your participation as a student in the Walt Disney World College Program the faculty of the hospitality management department encourage you to take full advantage of all the opportunities the program offers. In order to do this, you will be enrolled at New York City College of Technology, CUNY for a total of 12 credit hours. These credits will be earned by successfully completing the requirements listed in this syllabus.
Contact me at kgoodlad@citytech.cuny.edu
Prof. Goodlad’s message to students can be found here.
NY Times Travel Section.
- The Under-the-Radar Filipino Island That Evokes 1970s BaliA guide to Siargao, a surf spot turned luxury escape, with insider tips on where to find powdery beaches and coconut slushies.Kurt Soller
- Read Your Way Around ChicagoChicago is a city of bookish abundance, home to countless literary giants past and present. The author Rebecca Makkai recommends works that capture its spirit.Rebecca Makkai
- Encountering Italy and Germany on a Road Trip Through Southern BrazilA road trip through Brazilâs Rio Grande do Sul state leads to German and Italian cuisine, dialects and a surprising number of music festivals.Seth Kugel
- A Localâs Guide to Celebrating the Holidays in New YorkFacing crushing throngs and high prices can be as off-putting as a rock-hard bagel. Hereâs how New Yorkers enjoy their hometownâs seasonal traditions without much challenge to their patience or pocketbook.Julie Besonen
- A Swiss Ski Chalet That Calls to Mind a Spy MoviePlus: a Muji designerâs museum show, deodorant inspired by âThe Iliadâ and more recommendations from T Magazine.Adam H. Graham
Search This Course
Sharing
Logged-in faculty members can clone this course. Learn More!
Leave a Reply