Authority Letter

Document #2

While designing this document I learned to utilize the fine art of diplomacy.  That is, I learned to deal with others without causing bad feelings.  My greatest challenge to completing this assignment was creating a document that did not reveal my personal feelings/opinions toward any individual employee or group of employees.  I believe the strongest features of this document is that it provides policy, procedure and consequences without being degrading, accusatory or intimidating.

TIGER OIL (GOODWILL MEMO)

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