[Eoanna C.]

EOANNA​ ​CONSTANZA​ ​SANTANA
eoanna.constanza@mail.citytech.cuny.edu
646-634-3168
OBJECTIVE:​​ ​To​ ​secure​ ​and​ ​obtain​ ​an​ ​internship​ ​opportunity​ ​in​ ​Human​ ​Services​ ​that​ ​will​ ​allow me​ ​to​ ​practice​ ​the​ ​skills​ ​of​ ​assessment,​ ​counseling,​ ​case​ ​management,​ ​policy​ ​and​ ​community service.

EDUCATION:
New​ ​York​ ​City​ ​College​ ​Of​ ​Technology,​​ ​Brooklyn,​ ​NY Major:​​ ​Human​ ​Services
Expected​ ​BS​ ​degree:​ ​​June​ ​2019
Associates​ ​degree​ ​in​ ​Liberal​ ​Arts​ ​&​ ​Science​ ​June​ ​2017

EMPLOYMENT:
Elizabeth’s​ ​Talents​ ​Studio,​ ​​New​ ​York,​ ​NY​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​October​ ​2016-​ ​present Secretary/​ ​Receptionist
● Provided​ ​customer​ ​service
● Maintain​ ​log​ ​books,​ ​including​ ​sign-in/out​ ​logs,​ ​front​ ​desk​ ​expenditures,​ ​and​ ​calls
received.
● Maintain​ ​executive​ ​director’s​ ​calendars​ ​by​ ​planning​ ​and​ ​scheduling​ ​appointments
● Handle​ ​Students/Parents​ ​inquiries,​ ​complaints,​ ​and​ ​payments

Elizabeth’s​ ​Talents​ ​Studio,​​ ​New​ ​York,​ ​NY​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​October​ ​2015-​ ​present Modeling​ ​Teacher
● Provide​ ​catwalk​ ​training
● Teach​ ​&​ ​managed​ ​a​ ​class​ ​of​ ​students​ ​children​ ​ages​ ​3-12,​ ​teenagers​ ​13-19,​ ​adults​ ​20-25
● Ensured​ ​a​ ​safe​ ​environment​ ​for​ ​the​ ​students​ ​and​ ​their​ ​well​ ​being
● Encourage​ ​participation​ ​and​ ​positive​ ​peer​ ​interactions
● Familiar​ ​with​ ​children’s​ ​behavior​ ​and​ ​needs

VOLUNTEER​ ​ACTIVITIES:
BUILDON​ ​US,​ ​​New​ ​york,​ ​NY
● Youth​ ​intensive​ ​local​ ​community​ ​service
● Cleaning​ ​community​ ​service​ ​duties
● Helping​ ​population​ ​of​ ​homeless,​ ​seniors​ ​and​ ​children

CERTIFICATION​ ​SKILLS:
Bilingual:​ ​Spanish​ ​&​ ​English
Customer​ ​Service
Brain​ ​Health​ ​Certificate

​ ​​ ​​ ​​ ​​ ​​ ​​ ​References​ ​furnished​ ​upon​ ​request

[Dr. Abdur-Rahman]

nice overall. human services (in lower case letters). you have a few grammar issues and need to move the dates over some under employment. also explain the volunteer section: it is unclear what you mean there. under certification skills- change to certification and skills, move up certification first and then list skills