New York City College of Technology, CUNY

Department of Hospitality Management

Janet Lefler Dining Room



To: Professor Abreu, Director of Service

From: Elizabeth Chantes, Student

Date: October 4, 2018

Re: At Kopitiam, Malaysian Food Powers Through Some Growing Pains

Kopitiam is located on 151 east Broadway, Chinatown. This place is more like a “drop in” / coffee break hang out.  Pete Wells talk about the space, availability of seats and the type of service Kopitiam offers. The original Kopitiam was located at the corner of Canal Street and it only had four seats at the counter. In June, Ms. Pang and Moonlynn Tsai relocated Kopitiam to a larger place then the original place. According to Wells, during the weekdays Kopitiam is opened from 9am to 10pm, during these hours it is easier to find seats and have an enjoyable meal. Something that stands out to me is when Wells mention “when they close, you can get nasi lemak, Malaysia’s national dish and a particular favorite at breakfast” (Wells, 2018). Kopitiam offers special dishes to their customers such as national dishes that no other kitchen would serve. On the other hand, during weekend brunch is when Kopitiam gets busier and it is harder to find seats. If you decide to go on weekend have in mind that you won’t be able to find seats and you would have to sign on the sign in sheet and wait until your name was called.


I would go and visit Kopitiam, even though Wells gave them one star, because it is affordable and it’s a place that you most likely find me with a friend. It seems like a nice place where I can go with my friend/s to hang out or a place where we can stop and get a quick beverage and snack. Kopitiam is consider as moderate noise level, I would definitely try the French toasts and they server non-alcohol beverages, which is good and it gives me the opportunity to take my sister and have a sister day out.


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