Hospitality Workforce Management in a Global Marketplace

active 6 months, 2 weeks ago

Open

This Course is OPEN.

Professor(s)

Prof. John Akana

Department

Hospitality Management

Course Code

HMGT 3501 OER

Semester / Year

Course Description

This course examines the role of management and leadership in hospitality and other service organizations. Identify both challenges and opportunities facing organizations such as responding to globalization, managing workforce diversity, stimulation, innovation and change, improving quality and productivity and other issues relevant to the management of human resources in today’s dynamic business climate.

Acknowledgements

This course was created by: Prof. John Akana

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