Shanika Thompson

Did you feel prepared for what you experience during the site visit?

No I did not feel prepared because I did not know what to expect from it so trying to be prepared was going to be difficult because I had no idea what the hotel visit will be like.

What did you learn?

I learned that the hotel industry is like one body. There are many different parts to a body and every body part has to do their part or the body won’t function properly.  All of the departments are working together in a nice flow to keep the hotel running properly.

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