Before visiting the Park Lane Hotel, I had very little knowledge about it. I think it was a great opportunity to see what is like to work in a luxurious hotel. This opened my eyes to the many different areas within the hotel industry and the different kind of hotels you can choose to be a part of. I definitely enjoyed learning about the speakers and how they started off and eventually reached their current positions. The most significant information for me was to learn about some of the challenges a general manager has to face and learn more about the responsibilities that a general manager has not only with the hotel, but with its employee, its guests and the community because they all go hand in hand.