Order Status

How do I check on the status of my order?

• You may view the status of your order by logging into your Ghana Live account and clicking on Past Orders.
• Confirmations are sent via email within 30 minutes when
  • Your order has been received or
  • Your shipment has been processed, based on the valid email address provided to us.
• If you did not receive any confirmation emails, please check your email spam filter.
  • Select GhanaLive.com as a trusted website domain in your spam filter.
• Please allow 24 to 48 hours for your order status to change.

Why was my order cancelled?

• If your order has been canceled, please contact your financial institution to verify your payment method
• If you still need assistance, please contact us.