In the Realm of Success


Gael Seraphin
Cellular (917) 837-7556
Home (718) 523-0075

Cisco Systems Networking, Information Technology Essentials, Panduit Network Infrastructure Essentials, all obtained in June 2008.

Bachelor of Science in Applied Mathematics, expected in 2014
Hunter College CUNY, 695 Park Ave, NY, NY 10065

High School Diploma
Hillcrest High School, Queens, NY
Graduated in June 2008

IT Help Desk Technician
Hillcrest High School, Jamaica, New York January 2006 – June 2008
Worked on various School equipment. Maintained and replaced disk-drives, hard drives, mice, keyboards, internal and external devices and other computer equipment. Troubleshot software and hardware problems. Managed paperwork.

Teacher’s Monitor October 2007-2008
Hillcrest High School, Jamaica, New York
Supervised and graded student’s math homework, distributed school schedules to students in classrooms. Delivered attendance to the school’s main office.

Panduit Cabling Trainee September 2006-2008
Hillcrest High School, Jamaica, New York
Worked on school’s routers, fixed damaged cable, tested and terminated twisted pair and coaxial cable, troubleshot, diagnosed and resolved cabling problems using common termination and diagnostic tools. Taught the importance of worker safety, public safety, and environmental safety throughout a cabling project.

CUNY – NYCCT College Assistant
300 Jay Street • Brooklyn, NY, 11201 January 2010 – Present
Assist students with various software programs that facilitate academic assignments and assemble computer equipment and devices. Troubleshoot software and hardware problems. Manage printer queues and monitor students.

National Honors Society of Secondary Schools- Hillcrest High School (2008);
Biztek Professionalism & Citizenship Award- Hillcrest High School (2008), The Computers & Technology Committee of the United Federation of Teachers Award- Hillcrest High School (2008)

SKILL: Microsoft Office, Visual Basic, Packet Tracer, Visual Logic, Maple.

LANGUAGES: French and Haitian Creole

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