The reading talks about how important it is to be direct. The example they provide is a father asking if his son wants to hold hands. “Do you want to hold hands?” and “Please hold my hands” have two different meanings. One is asking if the other person wants to do something for you while the other one is saying please meet my need. A statement is better than a question sometimes, I could see this if I were to ask my client “Please provide the copy” compared to “Do you have a copy?”. I also never considered telling people who interrupt “Hold that thought” even though I have heard it many times when students participate. I think something I should consider is if I find myself interrupting to just offer someone the floor, or ask them to continue.
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