Doris Fong Resume_Fall 2014

Doris Fong




2010-2015       New York City College of Technology, CUNY, Brooklyn, NY

Bachelor of Technology in Hospitality Management



June 2013-Present                                         Maid Café NY                                Chinatown, N.Y.                                                                         Manager

  • Provide high level customer service to ensure guest satisfaction
  • Maintain an efficient and productive operation
  • Developed and oversee operational policies and procedures
  • Ensure health and safety standards are met
  • Manage meetings, exhibitions and events

August 2011 – May 2013                              Mulan Restaurant                           Flushing, N.Y.              Hostess

  • Accepted and confirmed phone reservations, seated guests and confirmed their satisfaction when leaving; assisted planning for private parties
  • Trained new hosts


August 2008- May 2011                                Hon Chan D.D.S.                             Flushing, N.Y.

                                                                        Dental Receptionist & Dental Assistant                                 

  • Greeted patients with respect and friendliness upon arrival
  • Managed and organized day-to-day appointments and maintained patient records
  • Provided oral hygiene instructions and sterilized dental instruments


Active member of the Anna Nurse Club


Fluent in Chinese (Cantonese)

Proficient in Word, PowerPoint, Excel