Doris Fong
(646)932-4809 dorisfong@live.com
EDUCATION
2010-2015 New York City College of Technology, CUNY, Brooklyn, NY
Bachelor of Technology in Hospitality Management
EMPLOYMENT HISTORY
June 2013-Present Maid Café NY Chinatown, N.Y. Manager
- Provide high level customer service to ensure guest satisfaction
- Maintain an efficient and productive operation
- Developed and oversee operational policies and procedures
- Ensure health and safety standards are met
- Manage meetings, exhibitions and events
August 2011 – May 2013 Mulan Restaurant Flushing, N.Y. Hostess
- Accepted and confirmed phone reservations, seated guests and confirmed their satisfaction when leaving; assisted planning for private parties
- Trained new hosts
August 2008- May 2011 Hon Chan D.D.S. Flushing, N.Y.
Dental Receptionist & Dental Assistant
- Greeted patients with respect and friendliness upon arrival
- Managed and organized day-to-day appointments and maintained patient records
- Provided oral hygiene instructions and sterilized dental instruments
ACTIVITIES
Active member of the Anna Nurse Club
SPECIALIZED SKILLS
Fluent in Chinese (Cantonese)
Proficient in Word, PowerPoint, Excel
