Donna Fontaine
Objective Statement
To obtain a call center representative where I can efficiently maximize my knowledge, experience, organizational and customer services skills in a very ambitious, details ‚Äďoriented and dedicated manner.
Summary of Qualifications
  • ¬†Congenial and enthusiastic contributor and supporter of team goals
  • Excellent analytical, organizational and communication skills
  • Proven ability to prioritize and handle multiple tasks in a challenging environment
 Education and Training
 New York City College of Technology/CUNYBrooklyn, NY AAS Dental Laboratory Technology РJune 2014
Computer Skills
  • ¬†Windows Vista, Windows XP, Mac
  • Access, PowerPoint, Word
  • Learn new software applications quickly
Other Skills
Conversant in Creole and understands French Types 45 WPM
Employment Experience
Macy’s¬†¬†¬†¬† Brooklyn,NY
 Sale Associate
  • Work 10-15 hrs/wk while in college, and maintained a 2.8 G.P.A
  • Assist customers with product selection and payment
  • Maintain a clean and neat surroundings
  • Provide a welcoming environment for every customer
  • Operate the cash register: open/close and count out at end of shift
  • Promote various events that might be going on around the store
Hudson News     JFK International Airport
  • Cashed out merchandises for the customers
  • Maintained the store clean: swept, moped and dusted
  • Counted register at the end of shift every night handled all cash/credit transactions
  • Maintained a clean environment
Boston Market     Brockton, MA
  • Main position was cashier
  • Maintained lobby clean: swept, moped and dusted
  • Prepared desserts, served side meals and carved meats
  • Operated the oven to cook meats and cleaned it at night