Contents
Technology Services Overview
https://www.citytech.cuny.edu/current-student/technology-services.aspx
https://www.citytech.cuny.edu/current-student/getting-started-with-technology.aspx
https://it.citytech.cuny.edu/servicecatalog/Categories/Resources/Student
COMD CLT Tech Support
https://www.citytech.cuny.edu/communication-design/staff.aspx
CUNYfirst
Activate Your Email
To activate student City Tech email, click here.
Accessing City Tech email
https://openlab.citytech.cuny.edu/blog/help
Multi-Factor Authentication (MFA)
MFA will be enabled for the CUNY Login, which includes CUNYfirst and other CUNY applications such as Brightspace, EAB, Zoom, etc
You will have two distinct MFA setups in your authenticator App
One for the CUNY Login and all CUNY apps
One for the M365 (Outlook)
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City Tech Active Directory (AD Login)
You need to login to and lab computer withyour AD login .
The College Active Directory (AD) Domain Services is the core of the City Tech Windows Infrastructure. It provides authentication and authorization services as well as LDAP and web-services-based directory services.
Help here in course resources
Adobe AccessÂ
In order to sign into Adobe at home or on campus use CUNYFirst Login Credentials, not Citytech Email.
Adobe Creative Cloud

Term-active CUNY students can now download Adobe Creative Cloud applications to their personal devices. Students can go to https://creativecloud.adobe.com and use their CUNY Login username to authenticate and select which Adobe Creative Cloud applications to install.
The student instructions on Accessing Adobe Creative Cloud are available online and will be available from the IT Resources for Remote Work & Teaching page.
Accessing Adobe Creative Cloud
For support with Adobe Creative Suite, contact Technology Services during business hours.
CLTs are COMD tech support staff
related to applications and equipment for this department ONLY
Software
| Luis M. Vasquez | Senior College Laboratory Technician | 718-260-5175 | N-1125 | LVasquez@citytech.cuny.edu |
See below attached PDF created by the CLTs
Any issues general City tech contact StudentHelpDesk@Citytech.Cuny.Edu or call 718-260-4900.
Software: Adobe Creative Suite
- InDesign
- Illustrator
- Photoshop
Term-active CUNY students can now download Adobe Creative Cloud applications to their personal devices. Students can go to https://creativecloud.adobe.com and use their CUNY Login username to authenticate and select which Adobe Creative Cloud applications to install.
https://www.citytech.cuny.edu/virtual/technology-services-student.aspx
The student instructions on Accessing Adobe Creative Cloud are available online and will be available from the IT Resources for Remote Work & Teaching page.
Hardware
Using Adobe Creative Cloud
Install on your computer
https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html
synch your files
https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html
https://helpx.adobe.com/indesign/get-started.html
https://assets.adobe.com/files
Adobe fonts
https://helpx.adobe.com/fonts/using/activate-fonts-desktop.html
https://helpx.adobe.com/creative-cloud/help/add-fonts.html
Course OpenLab Site Â
The OpenLab is City Tech’s open online community. Students, faculty, and staff can sign up using a City Tech email address. Students use the OpenLab for working in courses and projects, student clubs, and portfolios.
- OpenLab Help
- OpenLab Virtual Office Hours for help using the OpenLab
- OpenLab Advice and Support: openlab@citytech.cuny.edu
Course Bright Space Site Â
Grades are posted to our course Bright Space site:
Course Drives
Dropbox help
https://help.dropbox.com/learn/business-guide-get-started-member
Login dropboxinfo
https://www.cuny.edu/about/administration/offices/cis/technology-services/dropbox/
- Computer with internet access
- Flash drive (or online storage for your files)
Microsoft Office 365
To access Microsoft Office 365 (using City Tech email), for online access to the Microsoft Office Suite and other applications: https://login.microsoftonline.com.
Note: Email login (ending with @mail.citytech.cuny.edu) is different from CUNY login (ending with @login.cuny.edu)
Zoom Live Meeting Sessions
Zoom is a video communications medium, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.