Professor Belli | Fall 2022 | City Tech

Category: Technology

Email Etiquette & Policy

*PLEASE NOTE: Going forward, I will only be responding to proper emails (that follow the guidelines provided), so if you would like a reply to your message, please make sure to email me accordingly. If you do not receive a response within the expected time frame, review your email and revise/re-send as necessary.

Thanks to those of you who reviewed the emailing resources and sent me the reflective email practicing those new skills! Your emails were really fantastic … way to step up your email games 🙂

Communicating clearly, effectively, and respectfully with me (via your City Tech emails) is one of your key responsibilities as a student in our asynchronous course. A friendly reminder that there is even a section on our Syllabus entitled “Email Etiquette”:

I encourage you to email me as soon as possible with any questions, concerns, or requests for conferences (outside of my regularly scheduled office hours). Please write a proper, respectful email, addressed to me and signed by you, including your name and course/section, and the issue at hand. Provide as much detail as possible, so that I can help you as much as possible. If you’re having tech issues, including screenshots would be helpful.

*Note: I will do my best to respond to emails within 24 hours during the weekdays (if you email over the weekend, expect a response the following week).

And yet … I am still, five weeks into the semester, fielding hundreds of messages, many of which are missing key elements of a proper email.

I want to help, but I cannot if you do not let me know what you need help with (and who you are!). Be as specific as possible. Are you are asking about an assignment? Tell me which one, specifically, and what your specific questions are (and make sure you have done your due diligence before emailing me, so you are asking an “informed question,” to use the phrase of the guidelines). Are you having tech trouble? Explain what are you trying to do, what the steps are that you have already tried, and attach screenshots. Are you requesting to meet but can’t make my regularly scheduled office hours? Share what would you like to discuss and what (all of your) availability is. Did you proofread your email before you hit send? Did you address me properly? Did you sign your name? And so on … you get the idea.

Remember, emailing is its own genre with its own conventions; writing is a process; and we always have to pay attention to the rhetorical situation (and how we communicate!).

So … review the resources provide, and definitely check out the clear write-up of guidelines that the email slideshow was adapted from. It’s a great resource to keep handy and refer back to over time.

Thank you, and I look forward to all of your awesome emails going forward 🙂

City Tech Tech Loans & Computer Labs

A friendly reminder that while you can certainly access the Openlab through your phone and the platform is mobile friendly, it will be difficult (and is not recommended) to rely solely on your phone to complete all the required activities and assignments for this asynchronous, online course.

If you don’t have another device to do the work for this course, no worries — there are resources available to you!

City Tech offers technology loans to students (a Chromebook or iPad, as well as a T-Mobile Hotspot):

There are also a number of computer labs on campus that you can use to do your work:

Finally, your local public libraries should also provide computer access, if you are unable to travel to campus. They are a great resource too!

City Tech Email (Access & Required Use)

I know that the college has been sending out reminders about this requirement, but I wanted to post here as well so you can easily refer back to this information on our Openlab site.

City Tech requires that all students and faculty communicate via their official City Tech emails. When you email me, please write from your City Tech email.

ou should also be checking your City Tech email daily to stay up-to-date in our asynchronous course. All emails from me, course announcements, OpenLab notifications will be sent there, and all communications from the college will be sent there.

Below are instructions on how to access your City Tech email, and how to get help should you need it.

Access Your College Email 

Step 1. Visit to verify your username.

Step 2. After confirming your username, go to Your password is First initial of your first name (capitalized), First initial of your last name (lower case), your date of birth (D.O.B.) in the format MMDDYYYY and the last 4 digits of your EMPL ID.

Example: Joe Doe birthday 9/7/1968, EMPL last 4 digits 9367 has the password Jd090719689367

After inputting this default password, you can set a new password. 

Step 3. Click on the green Verify Now button and verify your phone and email information. Then, set up the security questions to allow you to reset your password in the future, in case you forget it.

Step 4. After successfully setting up your account, visit and log in to your email using your username and new password.

Recover Your City Tech Email Account

If you already set up your email account, but forgot your password, don’t worry.

If you encounter any difficulty, please contact the Student Help Desk: / (718) 260-4900 / Library Building (L-114).