Industry Insights and Client Communication

A desktop with ux/ui works
By Tri Tam (@tranmautritam), Free to use under the Unsplash License

One of the biggest learning experiences in this internship has been interacting with clients and understanding the business side of design. I never realized how much communication is involved in a design job. When I receive a project brief, I have to understand the client’s goals and preferences. I need to ask questions and make adjustments as I work. My supervisor helps me by guiding me on how to phrase questions and explain my design choices professionally. This has been eye-opening because we focus a lot on creating the work in school but less on how to communicate our ideas to clients. Another important lesson has been learning how to stay competitive in the design industry. I’m beginning to understand how valuable it is to be versatile. Offering a range of services helps our company stay relevant and meet more client needs, which is especially important in a market that is constantly changing and highly competitive.

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