Chapter 14 (11/30)

2 Responses to Chapter 14 (11/30)

  1. Danielle says:

    Danielle Sheridan
    Chapter 12 Summary
    Gatherings (meetings, conventions and expositions) usually are held for social, sporting, political or religious reasons, these gatherings have been happening since the ancient times. Associations can be dated back to the Middle Ages, when guilds were formed, which worked as unions. MICE (Meetings, incentive travel, conventions, and exhibitions) is a growing part of the tourism industry, ad are known to spend twice as much than other tourists. Associations/conferences offer important benefits such as networking and education. They encourage tourism to the local area of the meetings and encourages tourists to share in the difference culture. Meeting planners can be hired independently or from a firm. On average there are over 200,000 meeting planners that work both full and part-time. A service contractor provides services that the space would need for a trade show or convention. These conventions are typically held in large hotels and lasts about 3-5 days. Exhibitions lets sellers of products and services display their items at these events for a fee. Venues for these meetings, conventions and expositions are held in city/conference centers, hotels and resorts, cruise ships, colleges and universities.
    Chapter 13 Summary
    Event planners were first introduced at hotels and conventions centers. Event planners are responsible for events from to start to finish, needing a variety of skills, like: leadership, budgeting and effective social skills. These events can be expensive, on top of locations and advertising costs, there are security, labor and production costs. The Event Planning process is a constant cycle, each step dependent on the next: research, design, panning, coordination and evaluation. There are different types of special events, including: corporate and association events, charity balls and fundraising events. Local conventions and visitor bureau s are not-for-profit organizations that encourage tourists to visit local historical and cultural sites as destinations.

  2. Danielle says:

    Danielle Sheridan
    Chapter 14 Summary: Leadership and Management
    An effective leader can leas a company to success due to their many characteristics and traits such as their dependability, initiative, decisiveness and knowledge. Leaders know what needs to get accomplish in the best, most efficient way by communicating well with others and getting their cooperation and support. One possible way to have employees excel at their duties is through transactional leadership, in which desired actions and performances are rewarded.
    To become a hotel leader, one should: be decisive, follow through, hire the best and empower those employees. Like other management positions, hospitality managers must: plan, organize, make decisions, communicate effectively, and motivate and control employees’ efforts into the right direction. There are three main classifications of managers: front line managers (supervisors), middle managers (manages front line, responsible for short to medium range plans), and top managers (responsible for making medium to long range plans and establishing company’s goals and strategies. Other skills different managers might need are: conceptual skills (understands the company as a whole and how each department functions) interpersonal skills (lead and communicate with employees) and technical skills.
    Danielle Sheridan
    Chapter 14 Summary: Leadership and Management
    An effective leader can leas a company to success due to their many characteristics and traits such as their dependability, initiative, decisiveness and knowledge. Leaders know what needs to get accomplish in the best, most efficient way by communicating well with others and getting their cooperation and support. One possible way to have employees excel at their duties is through transactional leadership, in which desired actions and performances are rewarded.
    To become a hotel leader, one should: be decisive, follow through, hire the best and empower those employees. Like other management positions, hospitality managers must: plan, organize, make decisions, communicate effectively, and motivate and control employees’ efforts into the right direction. There are three main classifications of managers: front line managers (supervisors), middle managers (manages front line, responsible for short to medium range plans), and top managers (responsible for making medium to long range plans and establishing company’s goals and strategies. Other skills different managers might need are: conceptual skills (understands the company as a whole and how each department functions) interpersonal skills (lead and communicate with employees) and technical skills.

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