Hi Class –
Several students in different sections of my courses have had trouble creating an OpenLab account. Here is what one of the directors of OpenLab has to say about getting your account activated:
“…We’ve been seeing this issue over the last few days, and it appears to be related to the student webmail client. This is the first semester it’s happened, and we’re working on a solution.
Most students encountering this problem have been successful if, instead of clicking the activation link in the email, they copy and paste the link into their browser. It’s also better if they can use Firefox instead of IE. ” (emphasis mine)